About The Compliance Store

Built for Long-Term Care. Focused on What Matters.​

Our Story

The Compliance Store exists for one purpose: to help long-term care providers spend less time navigating regulations—and more time caring for their residents.

Since 2010, we have supported providers with the regulatory information, tools, and resources needed to manage compliance with confidence. What began as a centralized source for required materials has grown into something far more powerful: a platform designed to support the full scope of compliance operations in long-term care.

Evolution of The Compliance Store

The Compliance Store wasn’t created in a boardroom—it was built in the field.

It began as the work of a 30-year veteran of long-term care ownership and administration who set out to organize complex regulatory requirements into a cross-referenced, hyperlinked library of essential documents.

We immediately recognized its value—and the opportunity to build upon it. 

It was a strong foundation for something more.

We have since expanded and refined that foundation—introducing practical tools and templates, customizable policies and procedures, and a more intuitive user experience designed to support how compliance actually works in practice.

Today, The Compliance Store has grown into a centralized platform of tools, resources, and workflows—supporting survey readiness, plans of correction, policy management, and ongoing compliance operations.

And we’re not done.

As technology continues to advance, including the growing role of artificial intelligence, we will continue to evolve—building smarter, more responsive solutions that support providers where compliance actually happens: in the day-to-day care of their residents.

Built by Providers...for Providers

The Compliance Store is part of a family of companies rooted in long-term care operations.

That foundation traces back to Roger Turenne, whose career began in social work before serving as a federal surveyor and ultimately becoming an owner and operator of skilled nursing facilities. That progression—from care delivery to regulation to operations—continues to shape how we approach compliance today.

Through Turenne & Associates, we own and operate skilled nursing facilities—along with a medical supply distribution company and a long-term care pharmacy with multiple locations. This gives us direct, day-to-day insight into the full operational environment providers navigate.

Our team includes experienced administrators, clinicians, consultants, and former regulators—professionals who have spent their careers working within the same systems our platform is designed to support.

That perspective shapes everything we build:

  • Practical tools designed for real workflows—not theory
  • Policies and procedures grounded in actual operations
  • Solutions informed by clinical, regulatory, and operational realities
  • Ongoing updates aligned with regulatory change

We build for the environments we know—because we work in them every day.

Our Team

With over 300 years of combined experience in long-term care, our team has worked in—and alongside—the roles we serve. From administration to direct care, that firsthand knowledge shapes everything we deliver.

Bill Turenne LNHA

LNHA

Owner & CEO

Janet Eastwood

PT / GCS

Owner

Craig Biser

Executive Vice President

Phil Hayes

LNHA

Executive Vice President

Emily Walls

Chief Financial Officer

Josh Stuedeman

LNHA

General Manager

Michele Mummert

RN, BSN

Resesarch & Development Director

Donna Adendorff

BA, LNHA, RAC-MT

Research & Development Consultant

Polly Smith

CPhT

Content & Development Coordinator

Lee-Ann Arner

MSW, LICSW

Research & Development Coordinator

Jaime Butler

MBA

National Sales Manager

Connor Hayes

National Sales Executive

Lorrel Filliater

ALA, CALA

National Sales Executive

Mike Ray

National Sales Executive

Emily Hawkins

LPN

National Account Manager

Morgan Moorer

National Account Manager

Debra Robinson

National Account Manager

Traci Varon

Operations Coordinator

Trusted by Professionals Nationwide

Trusted by Professionals Nationwide

Connect With Us

The Compliance Store will be on hand at the following events. Stop by and meet our team, see the Store in action, and discover how we can help your facility.

Careers

We don’t hire often—but when we do, we look for individuals who bring the right combination of talent, experience, and attitude to our team. If you’re driven by purpose and take pride in your work, we’d welcome the opportunity to connect. All full-time positions include a comprehensive benefits package.

View Openings